TRACK MY ORDER
Can’t wait get your hands on your stuff? No problem, tracking your order couldn’t be easier, let’s find your order and see where it’s at. Enter your order number and the email address used when placing your order below.
What happens if I’m not in to receive my delivery?
If you are not home to receive your delivery, fear not! All of our delivery carriers leave a ‘attempted delivery’ card if they aren’t able to deliver a package, ready for you to rearrange your delivery for a more convenient day that suits you.
If your order is going by courier, they’ll too try your neighbours but also attempt a second delivery the next working day. If you’re still having trouble receiving your order; you can always use the tracking information in the email they’ll send you to re-arrange delivery for a different time or place.
If you haven’t managed any of the above, they take your well-travelled parcel back to your nearest depot for collection within 5 days from the first delivery attempt. Don’t forget to take your ID with you.